aiva Customer Terms of Service

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1. Aiva services are offered to Merchants who are willing to offer goods or services through their website. 

2. The Merchant is the seller of the Goods and/or Services promoted on the Website and is solely responsible for providing any Goods and/or Services your purchase.

3. All the terms of the Voucher are as per merchant provided information when purchasing the Voucher or Gift Cards.

4. Vouchers are only redeemable in respect of the Goods and/ or Services as advertised by the specific Voucher by the Merchant.

5. Each Voucher includes a unique code

6. The Voucher is your sole responsibility. Neither Aiva nor the Merchant will be responsible for damaged, lost or stolen Vouchers.

7. All Vouchers will expire on the date specified on the Voucher.

8. The reproduction, sale or trade of any Voucher is prohibited unless expressly authorised by the Merchant or otherwise done so in compliance with the law.